My mom has had two Kitchenaid stand mixers, one that's lasted for about 10 years with no problems (which she handed down to me) and another that she's had for about 5 years with no problems. Since the stand mixers were of such high quality, I thought a hand mixer would be a great purchase. Wrong. Within the first month I had it, the whisk attachment broke. The whisk itself came loose from the metal rod at the bottom while I was making some frosting, and I guess the rod was spinning loose for a while in the little hole where it's attached, because when it finally came apart and I grabbed the two pieces, I got severe burns on two of my fingers.
Kitchenaid never sent a replacement, even though I followed all the procedures and submitted my information twice. Now, two years later, my mixer won't turn on at all. I used this mixer maybe once a month, if that, so I'd say I got around 20 uses out of it - which is complete garbage for a product that retails at $90. I had a cheap $20 Hamilton Beach mixer from Wal-Mart that lasted for 6 years before this. I'm so angry I will never buy another KitchenAid product again. KitchenAid, you need to get your act together.
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