I have 2 different models of the Mr. Coffee Iced Tea Maker, with different style pitchers, and have problems with both styles of pitchers cracking, even though I don't put them thru the dishwasher. When my second pitcher cracked, I wrote to Mr. Coffee and they sent me 2 new ones for free! After those 2 cracked as well, I figured they would not send me new ones for free again, so I found a new way to brew my tea to be easier on the pitcher.
I don't put any ice in the pitcher at the beginning of the brew process. I like sweet tea, so I put my cup of sugar in the bottom of the pitcher, then the brewing process dumps hot tea in the pitcher, dissolving the sugar. When the brewing process is done, then I slowly add the ice to fill up to the top of the pitcher, then stir. No new cracks since I've been doing this (for over a year).
Also, if you have to live with a cracked pitcher, I have found if you put clear packing tape on the outside of the pitcher where it cracked, it does not leak as much, if at all, while brewing, then you can pour the brewed tea into another container for storage in the fridge if you are concerned it will leak.
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