I read all the reviews and despite the claims that the ice crusher would jam up, this works exactly like it claims. It crushes ice quickly and it doesn't crush ice like snow cone ice. It is perfect for drinks and for ice beds. I sort of wish it didn't crush as small as it does, but it is still perfect. Ice can jam up in it if you feed it too quickly. I realize that most people would like to just fill the cup and walk away... but that is generally when that jamming occurs. If you can sort of feed the ice through a hand full at a time, it doesn't jam as much. And even feeding it through that way, it is stil extremely fast. It takes only a few minutes to fill the crushed ice holder at the bottom of the machine... and that is pretty big. The only other thing I would like is if there was a cover for the top. I don't use it every single day (more like every other day) so would like to prevent anything from blowing into the top.
If you like crushed ice, don't mind hand feeling the ice through, this is a good product. I suppose there might be an occasional unit that doesn't work, but this one does. I am veyr happy with my purchase.
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